Managing Users

In this section you will learn about how to

• Managing Roles of Users
• Access the List of Users

Managing Roles of Users

Whenever a user creates an account in the portal, they will be assigned Volunteer role by default.

As a portal administrator, you can change the role of a user as follows:

• From a Volunteer to an Event Coordinator or an Event Administrator.
• From an Event Coordinator to an Event Administrator.

NOTE

• A lot depends on how well event coordinators and event administrators fulfill their responsibilities. It is very critical that right people are assigned right roles. And continuous monitoring of people will help keep the volunteering spirit a long way.
• Since these changes will affect the way the volunteer will interact with an event, update the role only when the volunteer is not actively participating in any event.

Who Can Perform This Task?

• Portal administrator

Procedure:

1. In the upper-right corner of the page, select the profile image, and from the menu select Admin Panel.
2. Select Volunteers.
   A list of users (volunteers, event coordinators, and event administrators) will appear along with the contact details of each volunteer.
3. For the user who you want to promote, select EDIT.
4. In the Role field, select the new role that you want to assign to the user.
5. Select UPDATE.
   The role of the user is changed

Access the List of Users

Who Can Perform This Task?

• Event administrator
• Portal administrator

Procedure:

1. In the upper-right corner of the page, select the profile image, and from the menu select Admin Panel.
2. Select Volunteers.
   A list of volunteers registered in the portal appears.
3. If needed, select Download All.
   The report is sent to you via email to your registered email address.