Help & Support

# Getting Started

# Access Events

You can access all the events available in the portal to learn more about them such as the event description, agenda, venue, timings, etc. You can also contact the event coordinator to know more about the events they are working on.

There are two ways to get to know about new events in the portal

  1. Access all events
  2. Subscribe for new events

# Access all events

NOTE

  • If an event is in the draft state, only the Event Administrator and the Event Coordinator for that event can access the event.
  • Portal Administrator can access all events irrespective of their status

# Who Can Perform This Task?

  • Anyone who can access the volunteering portal

# Procedure

  1. Access the following URL: https://v-hub-frontend-stg.firebaseapp.com
  2. Open the sidebar and access Events menu item.
  3. You will see a list of upcoming events along with the details of each event.
  4. Similarly when you open the sidebar again and you can access Past Events, All Events, Recent Events and optionally Partner Events. Partner Events are those events that have specific volunteering partner associated with it instead of open for all events.
  5. Use the pagination widget to navigate to other pages where available.
  6. Additionally, you can filter the list by various criterion e.g. name, category, id, etc.

# Next Steps

Access Event Details

# Subscribe for Events

All users of the portal are automatically subscribed to newsletter during account creation. When you subscribe for newsletter, you will receive email notifications when a new event is looking for volunteers. You can customize what kind of event should be part of the newsletter in your account settings.

You will receive an email gist once every week based on your email notification preferences. If there are no events satisfying your preferences available for registrations on the date of notification, you will not receive any email.

# Who Can Perform This Task?

  • Visitors of the portal

# Before You Begin:

# Procedure:

  1. Follow the steps in Manage Your Account to update your email notification preferences

# Access Impact Dashboard

The volunteering Impact Dashboard showcases the following metrics:

  • The number of volunteers registered on the portal
  • The total number of volunteering hours recorded by all volunteers
  • The total number of beneficiaries impacted across all completed events
  • The total number of completed events until now

This dashboard highlights the entire effort of all volunteers across multiple events.

# Who Can Perform This Task?

  • Anyone who can access the volunteering portal

# Procedure:

  1. Access the volunteering portal at https://v-hub-frontend-stg.firebaseapp.com
  2. Scroll down to view section with title Our Impact.

# Share an Idea

If you have an idea for a volunteering opportunity, we are happy to hear from you.

# Who Can Perform This Task?

  • Anyone who can access the volunteering portal

# Procedure:

  1. Access the volunteering portal at https://v-hub-frontend-stg.firebaseapp.com
  2. Open the sidebar and click on menu titled Share an idea.
  3. Enter all the fields in the form shown. The fields marked * are mandatory.
  4. Select Submit.
  5. An email will be sent to the portal administrator, who will contact you in sometime.

← Accessing Event Details →