FAQs

General

What will I get if I participate in volunteering here?

• A certificate will be provided to you for your volunteering efforts
• You can also improve your skills and get opportunities to build something to showcase your talents also
• You will get multiple chances to meet like-minded people from various fields
• You can be part of developing, building something of great value to underpriveleged people
• More importantly you can be part of India's contribution to UN Sustainable Development Goals implementation on ground

Account

I do not find my organization in the 'Create An Account' screen. How should I proceed?

Please contact someone from Support Matrix for your organization. They should be able to populate the dropdown with correct values. Alternatively, you can select 'Individual' as value and create your account and then update your profile when your organization is added.

Can I use my organization email id to create an account here?

Yes. You can use your organization email id to create an email account here provided your local IT security allows you to receive emails from internet.

NOTE

• It may so happen that you may have to leave your current employment and you can lose access to your organization email id. To avoid disruptions in accessing the portal you need to change your email address. Please follow the steps to change your email address.

Events

Can I create an event with no beneficiaries?

No. All events must have a beneficiary associated with an event. If there is no sufficient information to determine who the beneficiary is or if the event is planned for internal people, it is recommended to use self as the target beneficiary. In order to do so, Portal Administrator needs to create a new beneficiary.